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  1. Future Ordering
  2. General information

General information

Articles explaining our supported infrastructure, service responsibility and technical functionality flows.

Support services

  • How to get assistance from Future Ordering
  • Support service - Service level, Response and Resolution times

Incident reports

  • 2026-06-20 - Slow checkout during peak periods
  • 2026-04-28 - OMS Kiosk payment issue
  • 2025-12-10 - Kiosk DNS config issue
  • 2025-10-25 - Underlying service providers Autoscaling feature causing issues with Ordering.
  • 2025-10-17 & 2025-10-18 - Underlying service providers Autoscaling feature causing issues with Ordering.
  • 2025-10-16 - Ordering outage.
See all 10 articles
Future Ordering